Privacy Policy

This Privacy Policy explains how PracPlus collects, uses, stores, and protects personal information when you visit pracplus.com.au, submit a form, register for access, or interact with our learning and communication services.

1. Information we collect

Depending on how you use the site, we may collect:

• Your name, email address, phone number, organisation name, and any message or enquiry you submit through forms.
• Account and course-related information you provide when registering, requesting access, or engaging with learner content.
• Technical information such as IP address, browser type, device data, and cookies used for security, analytics, and session management.

2. How we use your information

We use personal information to respond to enquiries, provide course previews and learner access, manage registrations, improve the website, send relevant service or marketing communications where appropriate, and maintain site security and performance.

3. Email and CRM tools

PracPlus may store enquiry and lead information in connected website, CRM, or email marketing tools so we can follow up on requests, deliver requested resources, and manage learner communications.

4. Cookies

The site may use cookies and similar technologies to remember preferences, maintain login sessions, understand site usage, and support embedded services. You can usually manage cookies through your browser settings.

5. Embedded and third-party content

Pages on the site may include embedded videos, forms, payment services, or links to third-party websites. Those services may collect data according to their own privacy policies, and PracPlus is not responsible for third-party privacy practices.

6. Data retention

We keep personal information only for as long as reasonably necessary to deliver services, manage enquiries, comply with legal obligations, resolve disputes, and maintain business records.

7. Your rights

If you have submitted personal information to PracPlus, you may request access to, correction of, or deletion of your information, subject to any legal or operational requirements that require us to retain certain records.

8. Data security

We take reasonable steps to protect personal information against unauthorised access, misuse, alteration, or disclosure. However, no website or online transmission can be guaranteed to be completely secure.

9. Changes to this policy

We may update this Privacy Policy from time to time. The latest version published on this page will apply from the date it is posted.

10. Contact

If you have privacy questions or requests, please contact info@pracplus.com.au.